Overview

The Ombuds for Faculty and Staff serves as an off-the-record, impartial, and informal resource for Northeastern University employees seeking assistance with work-related concerns.

Communications with the Ombuds are confidential, and the Ombuds Office is independent of all other University offices.

You may contact the Ombuds as a first step or a last resort—or at any point along the way—to discuss any work-related issue or problem. The Ombuds can listen to your concerns, help you assess your situation, connect you to resources and information, and explore avenues for resolution.

At your request and as appropriate, the Ombuds may reach out to others on your behalf to seek additional information or clarification to better understand an issue or encourage dialogue. The Ombuds can also provide communication or conflict resolution coaching, assist through shuttle diplomacy or informal mediation, or simply be present in a discussion as a neutral.

For additional information about the Ombuds Office for Faculty and Staff, please view the Northeastern University Ombuds Offices Terms of Reference (developed in conjunction with the Graduate Ombuds Office).